Privacy Policy
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PRİVACY POLİCY

Privacy Policy

At Unisoft, we value the privacy of our users, customers, and visitors to our website. This Privacy Policy has been prepared to explain the purposes for which personal data obtained through the Unisoft official website is processed, how it is protected, and the rights users have in relation to this data.

1. Scope

This Privacy Policy applies to users who visit the Unisoft website, individuals who request information about our products and services, those who contact us through contact forms, our customers, and potential customers.

Unisoft provides end-to-end technology solutions within the scope of Digital Signage systems, self-service kiosk solutions, central content management platforms, software, hardware, installation, and technical support services.

2. Information Collected

The following information may be collected when you visit our website or contact us:

  • First and last name

  • Telephone number

  • Email address

  • Company or organization information

  • Messages, requests, and correspondence

  • Information relating to quotation, sales, support, and service processes

  • IP address

  • Date and time of visit

  • Browser, device, and operating system information

  • Website usage and visit data

  • Technical data obtained through cookies

As a general rule, Unisoft does not request special categories of personal data. However, if a user shares such information through contact forms, email, or other channels, this information may be processed solely for the purpose of evaluating the relevant request and fulfilling legal obligations.

3. Purposes of Use

The information collected may be used for the following purposes:

  • Responding to user requests

  • Providing information about our products and services

  • Carrying out quotation, sales, installation, and support processes

  • Managing customer relationships

  • Planning appointments, meetings, and communication processes

  • Providing services relating to our Digital Signage, kiosk, and central content management solutions

  • Carrying out technical support and maintenance processes

  • Ensuring website security

  • Improving website performance and user experience

  • Improving service quality

  • Fulfilling legal obligations

  • Protecting our rights in potential disputes

4. Cookies and Similar Technologies

Cookies may be used on the Unisoft website to improve the user experience, ensure the proper operation of the website, analyze visitor traffic, and improve our services.

Cookies are small data files stored on your device through your browser. Users can reject or delete cookies or change their cookie preferences through their browser settings.

Strictly necessary cookies may be used to ensure the secure and proper operation of the website. Where analytics, performance, or marketing cookies are used, the relevant cookies may be managed in accordance with user preferences.

5. Sharing of Personal Data

Your personal data may be shared with the following parties only to the extent necessary and in accordance with applicable legislation:

  • Authorized public institutions and organizations

  • Legally authorized persons, institutions, and authorities

  • Software, hosting, email, security, and infrastructure providers from whom we receive services

  • Business partners with whom we work on technical support, installation, maintenance, and operational processes

  • Parties providing accounting, legal, consultancy, and audit services

  • Suppliers and solution partners

Your personal data is not sold, rented, or shared with third parties without authorization for commercial purposes.

6. International Data Transfers

Within the scope of website infrastructure, email services, analytics tools, security services, cloud-based systems, or technical support services, certain data may be processed through servers or service providers located abroad.

Such transfers are carried out in accordance with applicable personal data protection legislation and with the necessary security measures in place.

7. Data Security

Unisoft takes appropriate technical and administrative measures to ensure the security of personal data. In this context:

  • Security measures are implemented to prevent unauthorized access.

  • Efforts are made to ensure the security of the website and communication infrastructure.

  • Access to personal data is restricted to authorized persons only.

  • Necessary measures are taken against the risks of data loss, alteration, unauthorized disclosure, or misuse.

Nevertheless, it should be remembered that no method of data transmission over the internet is entirely risk-free. While Unisoft implements reasonable security measures, it also recommends that users exercise care when sharing their personal data.

8. Retention Period

Your personal data is retained for the period required by the purposes for which it is processed and limited to the statutory retention periods prescribed by applicable legislation.

When the retention period expires or the purpose of processing ceases to exist, personal data is deleted, destroyed, or anonymized in accordance with applicable legislation.

9. Commercial Electronic Communications

Unisoft may send electronic communications containing information about products, services, campaigns, announcements, or other matters with the explicit consent of users or under the conditions prescribed by applicable legislation.

Users have the right to refuse to receive commercial electronic communications. Such requests may be submitted to Unisoft through the contact channels provided below.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. Unisoft is not responsible for the privacy practices of third-party websites accessed through these links.

Users are encouraged to review the privacy policies of the third-party websites they visit.

11. User Rights

Under applicable personal data protection legislation, you have the following rights in relation to your personal data:

  • To learn whether your personal data is being processed

  • To request information if your personal data has been processed

  • To learn the purpose of processing and whether your personal data is used in accordance with that purpose

  • To know the third parties to whom your personal data has been transferred, domestically or abroad

  • To request the correction of incomplete or inaccurate personal data

  • To request the deletion or destruction of your personal data under the conditions prescribed by law

  • To request that corrections, deletions, or destruction be notified to third parties to whom your personal data has been transferred

  • To object to a result arising against you through the analysis of your personal data exclusively by automated systems

  • To request compensation if you suffer damage due to the unlawful processing of your personal data

12. Contact

You can contact us through the following channels regarding this Privacy Policy, the processing of your personal data, or your rights:

Unisoft

Address: Eyüp Sultan, Camili Sk. No:2/1, 34885 Sancaktepe/Istanbul, Türkiye

Phone: +90 (546) 761 32 83

Email: hello@unisoft.com.tr

Website: Unisoft official website

Your applications will be evaluated and concluded as soon as possible and within the periods prescribed by law, depending on the nature of the request.

13. Changes to the Policy

Unisoft may update this Privacy Policy due to changes in legislation, service processes, website infrastructure, or data processing activities.

The updated Privacy Policy becomes effective from the date it is published on the website.