Xiaomi Electronic Shelf Label Project
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XİAOMİ ELECTRONİC SHELF LABEL PROJECT
Client

Xiomi

Scope of Service

Elektronik Etiket Dönüşümü

Year

2025

Location

Türkiye Geneli

Electronic shelf label solutions were implemented in Xiaomi stores to make product information and price management faster, more accurate, and more sustainable. Thanks to the electronic labels used in areas where smartphones, tablets, and other technology products are displayed, pricing, model information, and key technical specifications began to be presented digitally to customers directly next to the product.

The centrally managed electronic label system reduced the manual update processes caused by traditional printed price tags used in store operations, while ensuring that changing price and product information is transmitted quickly and consistently to points of sale. Thus, a stronger synchronization was established between product information in the store and current sales data.

Integrating with Xiaomi’s modern and technology-focused store concept, the electronic label application went beyond merely providing operational efficiency and also improved the customer experience. Thanks to compact digital displays positioned next to the products, visitors can access prices, product models, and highlighted features more easily, creating a more organized, professional, and innovative digital retail experience throughout the store.

Xiomi Problem
What Was the Problem?

In Xiaomi stores, presenting price, technical specifications, and campaign information accurately and up to date to customers for smartphones, tablets, wearable technology, and various other electronic product groups had become more critical operationally alongside the expanding product portfolio.

The manual preparation and replacement of traditional printed price tags created an additional workload for store teams, especially during periods when prices or campaign conditions were updated frequently. Manual updates made at different points of sale also made it difficult to maintain product information and price consistency, increasing the risk that outdated tags could negatively impact customers' purchasing experiences.

There was a need for a scalable electronic label infrastructure that would be compatible with Xiaomi’s modern store concept, could be positioned right next to the products, display technical features and prices in a simple manner, and allow information to be updated centrally.

Central Management Need
Central Management Need

There was a need for a digital infrastructure where label contents at different points of sale could be updated quickly, in a controlled manner, and simultaneously from a single center.

Manual Label Update Process
Manual Label Update Process

Replacing price, campaign, and product information with printed tags created a time and operational burden for store teams.

Price and Information Inconsistency
Price and Information Inconsistency

Manual updates made across different stores increased the risk of inconsistencies arising between product prices and technical information.

High Product Information Need
High Product Information Need

For products like smartphones, tablets, and wearable technology, numerous technical specifications needed to be conveyed to the customer in a simple and understandable way.

How Did We Solve It?

The electronic label system was launched to present the price, technical specifications, and campaign information of smartphones, tablets, and other technology products exhibited in Xiaomi stores in a faster, more organized, and up-to-date manner.

Thanks to the electronic labels positioned next to the products, model names, core technical specifications, storage options, prices, and campaign details were moved to a digital structure that customers can easily access while examining the product. Thus, while reducing the need to constantly replace traditional printed tags, in-store information processes were made more modern and manageable.

Thanks to the centrally updatable electronic label infrastructure, price and product information was ensured to be published consistently across the store. Instead of physical tag replacement operations during campaigns or price changes, information became digitally updatable.

Adapting to Xiaomi’s minimalist and technology-oriented store design, the electronic labels presented customers with the information they needed directly next to the product without cluttering the product display areas. As a result, both operational processes were simplified and a more integrated digital store experience was created.

01 Central Price and Information Management
Central Price and Information Management

Price, campaign, and seasonal contents were presented in an eye-catching and updatable format at various points in the store.

02 Fast and Up-to-Date Product Information
Fast and Up-to-Date Product Information

Information influencing purchasing decisions, such as model, hardware, storage capacity, and price, was presented up to date right next to the products.

03 Modern Store Experience
Modern Store Experience

Electronic labels were integrated into Xiaomi’s technology-focused store concept to create a more organized, modern, and holistic product display experience.

04 Digitalization of Operational Processes
Digitalization of Operational Processes

Processes for preparing, replacing, and checking printed price tags were reduced, easing the operational load on store teams.

Electronic Shelf Label
Electronic Shelf Label

Electronic label systems were used in Xiaomi stores to present product prices, technical specifications, and campaign information to customers in an up-to-date, orderly, and easily readable format. Digital labels positioned right next to the products created an effective information point, especially for products like smartphones and tablets whose technical specs play a major role in purchasing decisions. Thanks to the electronic label infrastructure, price, model information, storage capacity, core technical specifications, and campaign details can be managed centrally and updated quickly when needed. Thus, while reducing the operational burden caused by preparing and replacing traditional printed tags, consistent and up-to-date product information was provided throughout the store. Complying with Xiaomi’s technology-oriented store concept with their compact and modern designs, electronic labels preserved visual integrity in product display areas while making the information customers need accessible directly next to the product. This structure contributed to the digitalization of store operations while creating a more modern, controlled, and user-focused retail experience.

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